The monday.com Emergency Response Team (ERT) partners with humanitarian NGOs and governmental agencies to help enhance their impact during emergencies, through donating digital emergency products and technical expertise and services.
Our mission
We support aid organizations that respond to disasters to outdo their best.
We scale the impact of aid organizations during the response to disasters through the digital transformation of their core emergency operations. We provide support and complete digital transformation during the disaster stage as well as in preparedness, and recovery.
What we offer
1
Expert consultation on the digitalization of emergency response management
2
Joint emergency deployment with real-time design of specific digital requirements
3
Solution development in real-time, based on specific situation on the ground
4
Solution training and full transfer of ownership to operational team in the field
5
Implementation of EOC with monday.com's platform and tech equipment
Projects across the globe
The Emergency Response Team enhances and scale our partners’ disaster relief efforts and impact. Take a look at some of our recent projects, and contact us if you think we can help you too.
Learn more 
Philippines
Typhoon: Emergency Operations Center
The event
Typhoon Falcon, which struck the northern part of the Philippines, resulted in severe infrastructure damage and loss of life.
The response
The monday ERT was deployed to provide support to an NGO for the full operation of their Emergency Operations Center (EOC).
The impact
Within days, the ERT facilitated the coordination of two large emergency response operations, and the mobilization of aid to over 10,000 households
Morocco
Earthquake: needs assessment and distribution management
The event
In 2023, a 6.8 magnitude earthquake struck the Moroccan Atlas Mountains, causing severe impact with over 800,000 people affected and thousands dead.
The response
4 days after the earthquakes, ERT arrived to the field to support new and existing partners. The focus was village needs assessments, medical assessment and distribution management, as data was limited.
The impact
With monday, our partner, The High Atlas Foundation created the largest needs assessment database of >375 villages, and provided >490 tons of relief items
Peru Floods
Peru heavy rains
The event
In 2024, Peru declared a 60 day state of emergency due to heavy rains, causing landslides and floods, damaging or destroying 2K+ houses and affecting ±40K people.
The response
The ERT joined SAR Peru, an organization charged with coordinating national preparedness and emergency response initiatives to support timely management and response to incidents.
The impact
The ERT deployed tools for real-time incident management, as well as coordination of team and equipment mobilization to ensure a rapid response.
Chile Wildfires
Chile Wildfires
The event
In February 2024 Chile experienced the worst wildfires of the century, with >10K hectares burnt, >6K houses destroyed and >130 lives lost
The response
5 days after the wildfires started, ERT arrived to the field. With the help of our Chilean channel partner, Seidor, we created digital tools for 7 aid organizations to collect data and needs, manage aid distributions, register volunteers, and much more
The impact
the organizations supported were able to reach >100K people using the platform with meals and aid distributions, support >500 small business owners, manage donations, volunteers and several programs.
Mexico | Guatemala | Colombia
Venezuela Refugee Crisis
The event
The Venezuelan refugee crisis is now considered the largest humanitarian crisis in the region, with 2,000 people estimated to be fleeing the country daily. Their journey to seek asylum includes a harsh, months long trek on foot, making those refugee shelters set up along the way vital to their chances of survival.
The response
The ERT worked with a major INGO to design a comprehensive program management tool for refugee shelter management project including shelter logistics, refugee assessments, partner CRM, reporting and collaboration tools.
The impact
The Impact: In a few days the ERT and the INGO digitized the management of 94 shelters with annual population of 360,000, across Colombia, Guatemala and Mexico, providing relevant content and needed tools to refugees en transit.
Australia
Floods: volunteer registration
The event
During the 2022 flooding season in NSW, Australia, Lismore experienced one of the worst flood events seen in years.
The response
The ERT joined Resilient Lismore, a local civil society organization, and rapidly created the digital infrastructure to provide community support.
The impact
The ERT created a scalable solution to register over 700 community volunteers and match them with thousands of requests for jobs that came in, including house rebuilding, rubbish removal, matching wellbeing needs and population mapping.
Tanzania
Floods: rapid needs assessment solution
The event
In April 2023, severe flooding in western Tanzania has claimed hundreds of lives, with the Talanda River overflowing and causing extensive damage to homes in the Sumbawanga District.
The response
The ERT provided digital tools including a rapid assessment solution that facilitated data analysis and real-time broadcasting for decision makers at the headquarters.
The impact
The digital solution enabled the INGO to make swift and well-informed decisions in challenging and fragile environments.
Ethiopia
Emergencies: coordination tools
The event
During 2023, Ethiopia faced multiple emergencies, including conflict in the Tigray region and severe drought conditions. This resulted in violence, displacement, and a dire need for humanitarian assistance.
The response
ERT partnered with an international aid organization that coordinates humanitarian efforts on a large scale. The ERT created a tool for coordination among humanitarian actors, ensuring efficient and effective response to emergencies in Ethiopia.
The impact
With the ERT’s support, our partner now has a centralized tool for their missions, assisting them to coordinate over 500 organizations in the Country.
Assam, India
Floods: Early Warning System
The event
The northeastern part of India, specifically Assam state, is prone to annual tropical typhoons that result in severe floods and widespread disruptions
The response
ERT partnered with two other tech companies to develop an early warning system, combining weather monitoring, mass notifications, and centralized communication using monday.com as an aggregator
The impact
The solution could potentially enable our partner to reduce the direct impact of floods by 30% through the provision of timely and informed messaging to the most vulnerable communities
South Sudan Humanitarian Aid Localization
South Sudan Humanitarian Aid Localization
The event
South Sudan is highly exposed to emergency events, such as floods, droughts, disease outbreaks and famine, posing substantial risks to the population.
The response
In 2024 the ERT arrived to South Sudan to support the RISE consortium of community-based organizations with digital tools to collect and share vital information, mobilize resources, and collaborate.
The impact
Rise is equipped with the digital tools to conduct comprehensive assessments, produce real-time reports, improve coordination among 8 organizations, and engage donors in evidence-based programs.
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The monday.com platform
What can we customize for you?
Data collection & analysis
- Methodological needs assessment exercises
- Realtime operational database and situational analysis
- Priority setting and intervention generation and adaptation
- Community, geographic and physical resource mapping
Resource & capacity management
- Complete project workflow management
- Inventory and distribution management
- Budget management and supplier integration
- People management
- Time-sensitive and agile intervention implementation
Team collaboration & streamlining
- Cross departmental and organizational collaboration on data, equipment, capacities, sectors, locations and interventions (4W)
- Command center
- Cluster management
Internal & external M&E
- M&E for the response operation, management, and impact
- Donor and stakeholder reporting
monday.com tools
As the visual platform that manages everything, the monday.com Work OS helps teams plan, organize, and track all work in one place.
Dashboards
- Create realtime data informed dashboards, geographic mapping, and other visualization tools
- Enable project management across emergency response domains
- Customize resource management tools for aid distribution, volunteer management and financial tracking
- Generate automated M&E and reporting mechanisms for donors and other key stakeholders
Automations & Integrations
- Easily set up code-free automations to streamline your work, teams and communication
- Eliminate repetitive work and redundancies by automating your workflows and processes
- Integrate and sync your work with your other digital tools like Slack, Gmail, Google Calendar and more.
Forms
- Easily collect data in the field, and visualize the results on realtime dashboards
- Save time and effort in streamlining field assessment exercises
- Easy to use and fill out in real time from a computer, tablet or smartphone
Dashboards
- Create realtime data informed dashboards, geographic mapping, and other visualization tools
- Enable project management across emergency response domains
- Customize resource management tools for aid distribution, volunteer management and financial tracking
- Generate automated M&E and reporting mechanisms for donors and other key stakeholders
Forms
- Easily collect data in the field, and visualize the results on realtime dashboards
- Save time and effort in streamlining field assessment exercises
- Easy to use and fill out in real time from a computer, tablet or smartphone
Automations & integrations
- Easily set up code-free automations to streamline your work, teams and communication
- Eliminate repetitive work and redundancies by automating your workflows and processes
- Integrate and sync your work with your other digital tools like Slack, Gmail, Google Calendar and more.
See our impact in action
After torrential rains and floods, the ERT arrived to Uganda to support and enhance the government’s designated Emergency Operation Center (EOC).
This video shows how monday.com partnered with the Argentina Red Cross to completely digitize their humanitarian hub and process of shipping items to disaster zones in South America
Earlier this year, the worst floods Durban South Africa has seen in 100 years hit the city, killing hundreds and leaving tens of thousands homeless.
This is the story of how monday.com teams from around the world arrived to Moldova and Poland at the eve of the war, to help aid organizations, governments and UN agencies to manage their response
Connectivity is often limited after a disaster, and tools like KoboToolbox are essential. See how organizations responding to the major earthquake in Morocco are collecting data offline, and automatically transferring it to collaborative monday.com actionable workflows.
In 2023 the mondayERT joined the Red Cross in India, to help them manage their Early Warning System and flood response, while integrating Google’s Flood Hub and Twillio mass messaging platform